Managed Services

Managed Services Plans

Managed Services: To avoid the typical technology breakdowns, that are part of almost every company, we offer three types of business plans with three different levels of support, so you can choose something that fits your company’s needs.

How do you benefit from choosing a plan that is a good fit for you?

  • Exclusive participation in a supported environment, built for businesses needing more security and IT management

  • Done for you set up, which includes daily maintenance of your network and its’ performance

  • IT Experts at your side, who provide consultations when you have questions or want to change your network

  • Access to the same level of security as those who have larger networks

What do you need to do?

Bring your ideas…

  • All of the plans can be incorporated into networks with an easy setup

  • Regardless if your company is a one person consulting company or a medium size firm, each plan is prepared to provide the required support

  • You can start small and always upgrade as you continue to expand your business and require more support

Managed Desktop Support

1. 24x7 Desktop Health Monitoring & Automated Alert Reporting
2. Weekly System Optimization
3. Managed Anti-virus & Malware
4. Automated Software Patch Management
5. Remote Control Support for Windows, OSX and Linux
6. Unlimited Remote Support (Mon - Fri 9am - 5pm)
7. Unlimited On-Site Support (Mon - Fri 9am -5pm)
8. Online Ticket Support System
9. Microsoft® Application Support
10. Desktop, Phone & Tablet Email Configuration
11. Moves and Hardware Upgrades (parts not included)
12. Monthly Scheduled On-Site Support (1 hrs per 5 Desktops)
13. Essential Backup: Documents Only Microsoft Office, PDF, TXT,
RTF, Open Office
14. Professional Backup: Full System Backup Weekly backup scheduling
15. Advanced Backup: Complete System Restore Daily backup scheduling
16. Disaster Recovery (DRaaS) *Can be added to Pro Backup*
Bare-Metal Recovery, Virtual disaster recovery (VM)
17. NAS/External Hard Drive Required for Local Backups
and SpeedVault Recovery for System Image
18. Cloud Based Backups (Off-Site)

Managed Network Support

1. 24x7 Monitoring & Automated Alert Reporting
2. Managed/Unmanaged Network Switches
3. Purchasing Assistance for Replacement Equipment
4. Router Management
5. Wireless Access Points (WAP) Management
6. ISP Management
7. 3rd Party Vendor Management / Notify Vendor of Issues
8. Disaster Recovery Review
9. Unlimited Remote Support (Mon - Fri 9am - 5pm)
10. Asset Lifecycle Management & Reporting
11. Online Ticketing System
12. Project Planning
13. VLAN Management
14. Resolve Connectivity Issues with Infrastructure
15. Network Cable Management/Cable Wiring
16. Annual Technology Plans
17. Unlimited On-Site Support (Mon – Fri 9am – 5pm)
18. Installation/Configuration of New Network Appliances
19. Bandwidth Monitoring and Load Balancing
20. Advanced Network Optimization

Server Support

1. 24x7 Desktop Health Monitoring & Automated Alert Reporting
2. Weekly System Optimization
3. Managed Anti-Virus & Malware
4. Automated Software Patch Management
5. Remote Control Support for Windows Server
6. Unlimited Remote Support (Mon - Fri 9am - 5pm)
7. Unlimited On-Site Support (Mon - Fri 9am -5pm)
8. User Account Management/Administration
9. Event Log Monitoring/ Log File Maintenance
10. Online Ticket Support System
11. Microsoft® Application Support
12. File Sharing and Permission Administration
13. Updates/Upgrades/Add-Ons /Patches
(Same Hardware platform & OS Family only)
14. Moves and Hardware Upgrades (parts not included)
15. 24x7 Remote Emergency Support
16. Essential Backup: Documents Only Microsoft Office, PDF, TXT,
RTF, Open Office
17. Professional Backup: Full System Backup Weekly backup scheduling
18. Advanced Backup: Complete System Restore Daily backup scheduling
19. Disaster Recovery (DRaaS) *Can be added to Pro Backup*
Bare-Metal Recovery, Virtual disaster recovery (VM)
20. NAS/External Hard Drive Required for Local Backups
and SpeedVault Recovery for System Image
21. Cloud Based Backups (Off-Site)
Managed Services
We help you find the right IT solution.

Technology is changing at an increasing rate. Do you know how to stay current?

With Blue Logic IT Solutions, you don’t have to become an expert in IT before you can start building your network. We help you by assessing your work space and technology needs, then custom design each IT structure so it expands with your business, with minimal growing pains.

More of Our IT Services