Managed Services Plans
Managed Services: To avoid the typical technology breakdowns, that are part of almost every company, we offer three types of business plans with three different levels of support, so you can choose something that fits your company’s needs.
How do you benefit from choosing a plan that is a good fit for you?
Exclusive participation in a supported environment, built for businesses needing more security and IT management
Done for you set up, which includes daily maintenance of your network and its’ performance
IT Experts at your side, who provide consultations when you have questions or want to change your network
Access to the same level of security as those who have larger networks
What do you need to do?
Bring your ideas…
All of the plans can be incorporated into networks with an easy setup
Regardless if your company is a one person consulting company or a medium size firm, each plan is prepared to provide the required support
You can start small and always upgrade as you continue to expand your business and require more support
Managed Desktop Support
1. 24x7 Desktop Health Monitoring & Automated Alert Reporting | | | |
2. Weekly System Optimization | | | |
3. Managed Anti-virus & Malware | | | |
4. Automated Software Patch Management | | | |
5. Remote Control Support for Windows, OSX and Linux | | | |
6. Unlimited Remote Support (Mon - Fri 9am - 5pm) | | | |
7. Unlimited On-Site Support (Mon - Fri 9am -5pm) | | ||
8. Online Ticket Support System | | | |
9. Microsoft® Application Support | | | |
10. Desktop, Phone & Tablet Email Configuration | | | |
11. Moves and Hardware Upgrades (parts not included) | | | |
12. Monthly Scheduled On-Site Support (1 hrs per 5 Desktops) | | | |
13. Essential Backup: Documents Only Microsoft Office, PDF, TXT, RTF, Open Office |
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14. Professional Backup: Full System Backup Weekly backup scheduling | | ||
15. Advanced Backup: Complete System Restore Daily backup scheduling | | ||
16. Disaster Recovery (DRaaS) *Can be added to Pro Backup* Bare-Metal Recovery, Virtual disaster recovery (VM) |
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17. NAS/External Hard Drive Required for Local Backups and SpeedVault Recovery for System Image |
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18. Cloud Based Backups (Off-Site) | | | |
Managed Network Support
1. 24x7 Monitoring & Automated Alert Reporting | | | |
2. Managed/Unmanaged Network Switches | | | |
3. Purchasing Assistance for Replacement Equipment | | | |
4. Router Management | | | |
5. Wireless Access Points (WAP) Management | | | |
6. ISP Management | | | |
7. 3rd Party Vendor Management / Notify Vendor of Issues | | | |
8. Disaster Recovery Review | | | |
9. Unlimited Remote Support (Mon - Fri 9am - 5pm) | | | |
10. Asset Lifecycle Management & Reporting | | | |
11. Online Ticketing System | | | |
12. Project Planning | | | |
13. VLAN Management | | | |
14. Resolve Connectivity Issues with Infrastructure | | | |
15. Network Cable Management/Cable Wiring | | | |
16. Annual Technology Plans | | | |
17. Unlimited On-Site Support (Mon – Fri 9am – 5pm) | | ||
18. Installation/Configuration of New Network Appliances | | ||
19. Bandwidth Monitoring and Load Balancing | | ||
20. Advanced Network Optimization | |
Server Support
1. 24x7 Desktop Health Monitoring & Automated Alert Reporting | | | |
2. Weekly System Optimization | | | |
3. Managed Anti-Virus & Malware | | | |
4. Automated Software Patch Management | | | |
5. Remote Control Support for Windows Server | | | |
6. Unlimited Remote Support (Mon - Fri 9am - 5pm) | | | |
7. Unlimited On-Site Support (Mon - Fri 9am -5pm) | | ||
8. User Account Management/Administration | | | |
9. Event Log Monitoring/ Log File Maintenance | | | |
10. Online Ticket Support System | | | |
11. Microsoft® Application Support | | | |
12. File Sharing and Permission Administration | | | |
13. Updates/Upgrades/Add-Ons /Patches (Same Hardware platform & OS Family only) |
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14. Moves and Hardware Upgrades (parts not included) | | | |
15. 24x7 Remote Emergency Support | | ||
16. Essential Backup: Documents Only Microsoft Office, PDF, TXT, RTF, Open Office |
| | |
17. Professional Backup: Full System Backup Weekly backup scheduling | | ||
18. Advanced Backup: Complete System Restore Daily backup scheduling | | ||
19. Disaster Recovery (DRaaS) *Can be added to Pro Backup* Bare-Metal Recovery, Virtual disaster recovery (VM) |
| ||
20. NAS/External Hard Drive Required for Local Backups and SpeedVault Recovery for System Image |
| ||
21. Cloud Based Backups (Off-Site) | | |
We help you find the right IT solution.
Technology is changing at an increasing rate. Do you know how to stay current?
With Blue Logic IT Solutions, you don’t have to become an expert in IT before you can start building your network. We help you by assessing your work space and technology needs, then custom design each IT structure so it expands with your business, with minimal growing pains.